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Donna | Tucson, Arizona | 12/21/2020
Not Happy!!! Issues with the system, lack of communication and
I chose Solar Solution AZ because they are family owned and I like to support smaller, local businesses.
Ana Andrade | Tucson, Arizona | 02/06/2019
Happy satisfied Nana
We always wanted to invest in solar but thought it was unaffordable, wrong! Thanks to Solar Solution Az, a reputable company our grandson Salvador (Tony) Andrade works for with Alex Villanueva (Sales Manager) made this all possible. <br /> Such incentives like no down payment, tax credits and warranties make this considerably cost effective. In our case, our electric bill will cost less than $100 dollars monthly. What a great savings!<br /> With all of the sun in our beautiful city why not take advantage and help out our environment as well as an economical benefit for us. If you're ever interested in going solar, contact our grandson Salvador (Tony) Andrade. I'm sure he can work out an awesome deal for you.
Benjamin Parcell | Tucson, Arizona | 01/22/2019
Buyer Beware!
On March 10, 2017 my wife and I signed a contract with Solar Solution AZ to install a solar electric system on our home. A few weeks later we were contacted by a representative of the company letting us know that we needed a new roof. We signed a change order on April 17 with Solar Solution AZ agreeing to the additional cost of having the roof replaced. After several months of delays and excuses, the subcontracted roofing company showed up unannounced at 6:00 am on Monday, July 10th and began the removal of half of the existing roof. On Friday, July 14, the roofers shingled the roof and informed me that they were unable to complete the job because the roof vent that I had specified (in April) had to be special ordered and would not come in until sometime the following week. On the evening of Saturday, July 15th, we had a birthday party at the house for our son and it began to storm. We noticed water dripping from a light fixture in our kitchen, water staining on the ceiling in the living room, and a water stain on the garage ceiling. I immediately called our point of contact and Project Manager, Joe Stephani with Solar Solution AZ, to let him know that the roof which his company had subcontracted to be installed, was leaking. He proceeded to complain that I was calling him on his personal phone (which is the only contact number I was given for him) at 10:30 PM on a Saturday and that there was nothing that he could do. He told me that I should call the owners who were in Florida but would not give me their phone number. <br />As of today, Sunday, July 23; 13 days after the roof of our home was removed, we still have an incomplete roof. We have endured some of the wettest weather that Tucson has seen in years and neither Solar Solution AZ nor the roofing contractor have shown any urgency or concern in completing the job and protecting our home. During a particularly hard downpour today, I went outside to see that much of the felt paper covering the exposed peak of our roof is laying in a pile. Their only concern and reason for contacting me has been getting paid for a job that they have not completed. We are extremely frustrated and angry that a company would have such disregard for their customers; a company who, "prides themselves on their number of satisfied customers" and only advertises through word of mouth referrals. We are cautioning their potential customers, to avoid doing business with Solar Solution AZ and would urge all of you to share our story to help others avoid the experience that we have had. The representatives of Solar Solution AZ have made it abundantly clear that they are only concerned with profits, not the satisfaction of their customers. Their sheer disregard for the well-being of my home and family is deplorable.<br />There are a lot of details that I have left out to keep this short. Please feel free to contact me if you are interested.
KentB | Tucson, Arizona | 07/10/2018
Competent locally owned and operated company
Its refreshing when a local company can hold their own with the big national guys. We found the people at this company to be technically proficient, and financially fair in the way they conduct business. They don't hire and fire installers as business activity rises and falls, so you might have to wait a little longer for an installation, but it will be done right because their crews are long-term employees who care about the company's reputation in Tucson and Sierra Vista.
Steve's | Tucson, Arizona | 02/02/2018
Excellent
Panels installed professionally, very clean job. Panels work as stated, probably even better.<br />Good timely responses to my phone messages.<br />Very happy.
danielcastro | Tucson, Arizona | 01/22/2018
Great experience
I received clear, concise and straight forward information from the beginning. Easy to reach and excellent customer service.
TomK85 | Tucson, Arizona | 08/03/2017
Tom K
Got panels with Solar Solutions our sales associate was Cole. From the very beginning of the process Cole was very knowledgable, professional and very attentive. The process has been very smooth from the beginning and I would recommend Solar Solution AZ to anyone looking for great service and great solar panels. <br /><br />Tom K.
KentB | Tucson, Arizona | 07/19/2017
Professional installation that lived up to promises
Installed my system in November 2016, and my electric bills have only been $18/month since then. Installation crew was in and out in two days, and did a great job. I've since recommend Solar Solution AZ to 5 other friends who've also been very pleased with their results.
dunn0481 | Tucson, Arizona | 06/20/2017
So far a good experience
So far I am happy with my choice to choose Solar Solution AZ. I have been with the company for about 4 months.
Lyle | Marana, Arizona | 03/08/2017
New to green living!
So far so good..... My system is still in the engineering state. Two minor miscommunications but still positive.
