Krunal A | Temecula, California | 05/11/2021
Poor technical knowledge, brut installers, and delayed service
1 because I have to leave a review. They are unprofessional, misguiding customers JUST to get business, poor work quality and ethics. Over a year to install Tesla Powerwall without any updates, stating their installers are construction workers and are not skilled to do clean work and so customers have to put up (see pictures). Designing critical loads w/o customer involvement as customers find half backed up critical load at power-outages. When reported to Solar Tech project manager Paul L, one finds him angry and mad that customers are reaching out to him post installation, asking for $500 a circuit. Gino S, is their sales rep, falsely assuring customers to lure contracts. After giving Gino business for first 2 powerwalls, I went with LA Solar for other 2 power walls, and no issues. In fact, they don't collect any funds and whole thing is funded by SGIP. Keep away from Paul and Gino at Solartech who bring shame to others at SolarTech
Grant F. | Lakeside, California | 03/18/2021
Warranty Issues
My wife and I have purchased panels through SolarTech twice now. Their customer service as far as sales and installation are top notch. Their customer service in regards to warranty issues though leaves much to be desired. They blame you, they blame SunPower, and don’t return calls. It got to the point where I had to file a formal complaint against them through SunPower. In the first 10 months our panels were installed we had 2 separate warranty issues. The first issue took 5 weeks for them to resolve. SolarTech has 2.33/5 stars on the Better Business Bureau website. Check out the reviews there, they are almost identical to ours.
landa1 | Oceanside, California | 01/12/2020
Worked quickly and I love the results
SolarTech was great. Quick response time for any questions, and I love the results. The phone and computer app lets me see daily what my usage and savings are. Jason was wonderful in answering any questions. Install was fast and clean. They put the panels where I wanted, and they have been effective, leaving me with savings since the installation was made. Haven't had an electric bill for energy use since the installation (and I have a plug in hybrid car that I can plug in at any time now vice waiting until after midnight). Love the solar.
Lala | San Diego, California | 11/04/2019
Very happy with roof and solar installation!
We installed our solar system and new roof with SolarTech and are extremely happy! The roof and solar look amazing and everyone has been so helpful throughout the process! Our roof took less than a week and the crew was polite, in good spirits and were meticulous about picking up all trash and nails every day before leaving. The process is seamless... the first day they striped our existing roof down to the original wood and the 2nd day loaded all the materials on the roof and then it was on to installing the new roof. Brad the project manager called to set our dates the week prior and stoped by in person the first day to review the project with us. Our solar installation only took a day to install, the crew was polite, professional and again cleaned up after themselves- nothing was left on my property at all after the installation was finished. They have the process down to a science and we're very receptive to our requests to have panels be symmetrical. I am looking forward to my fixed monthly payments with our loan and MORE electricity with no more sky rocketing SDGE bills during the summer. One company for both projects is the way to go. I was especially happy with SolarTech not using any sub contractors and having all in house crews. I don't have to question the quality. The installation crews were happy and everyone who came to the house took pride in their work and were very respectful. SolarTech also uses the best quality products for both roofing (Owens Corning) and solar (SunPower). With SunPower I know I'm covered for 25 years including materials and labor. SunPower will produce more power for a longer, they look nicer than other options (they are on the front of my home) and they're an American company. Very happy with our decision to go solar and install a new roof with SolarTech! Great work!
Happy La Mesa customer | La Mesa, California | 06/15/2019
Very pleased
I received a flier in the mail. I met the sales person. He was very professional but down to earth and informative. I just moved in but i made solar a priority. They beat costco's price. The company is made up of excellent people. I'm highly pleased with the product and process. I'd recommend them. Take advantage of the deals now. Don't wait!!
GoAztecs | San Diego, California | 06/21/2018
Solar Homeowner
Throughout the entire process of discussing the solar and then buying the solar from solar tech inc Gino made it very easy. He explained the quality of the panels, discussed how many we needed based on our SDGE bill, and then was up front with the cost. He put NO PRESSURE on us, and just left the decision to us on what we wanted to do. I even recommended him to a friend who also bought the solar from solar tech inc. I would recommend them to anybody looking to buy solar for their home.
LauraW | San Diego, California | 06/05/2018
Couldn't Ask for Better Service
At every turn we found Solar Tech to be be neat, prompt, courteous, and thorough. We couldn't be happier with every aspect of the job including you checking in at this point… nothing has been overlooked.<br /><br />Vince and crew put in the extra effort to ensure the conduit and panels were as invisible as possible, we certainly appreciate the extra time it took him and his team to do that.<br /><br />We will be sure to recommend you and your company to anyone we know. <br /><br />Thanks so much for an excellent job,
Phil P | San Diego, California | 05/24/2018
Great service from start to finish
I recommend working with Ryan B, and the SolarTech team for all your solar needs. Ryan helped me to analyze my SDG&E bills, and provide options that would result in a great investment for me and my family. Everyone on the SolarTech team was extremely helpful, courteous, and professional. Ryan sent me continued updates and pictures while I was at work to ensure I was comfortable with the progress of the project. Post installation, I am very satisfied with the work and the solar I am producing today!<br /><br />I highly recommend Ryan and SolarTech.
Peter S | El Cajon, California | 05/21/2018
Great Customer Service & Excellent Price
We have been debating getting solar for a couple of years now and after months of $300+ SDG&E bills we finally decided it had to be done. We got quotes from 4 different companies and in the end we went with SolarTech. Gino the salesman was very professional and easy to work with. He looked at our previous electricity bills to determine the best sized system to work for us. We settled on a 5.31 KW and it has been working flawlessly for the last 6 months. It's so nice seeing our SDG&E bills go from $300 to $21. The installation crew were timely and made sure to paint all the conduit to match the home. They cleaned up after themselves and didn't leave anything behind. If you are looking for solar make sure that SolarTech is on your list of companies to get a quote from. We highly recommend them!
Bud Swartwood | El Cajon, California | 05/19/2018
Solartech Review
We began to consider Solar two years ago to address both environmental issues and rising energy costs. At the time a lease or long term payment plan was being offered which did not make economic sense to us. Earlier this Spring we renewed our interest & talked to several Solar companies with the intent to purchase a system. Our search led us to Eric Broderdorf <br /> and SolarTech. Eric was knowledgeable with a no pressure approach. The solar panels recommended were by SunPower, a US based product with independent power convertors/monitoring and a 25 year warranty, all of which was important to us. At that point we decided to choose SolarTech and turned our attention to the condition of the roof. Once again we considered several roofing companies. After meeting with Brad Stamm <br /> and comparing the Solar Tech Roofing proposal, we made the decision to renew the roof prior to the solar panel installation. The roof was replaced in a professional and timely manner. Our Solar Tech project manager, Grant Magoffin, was most efficient in coordinating the entire project. We were impressed with the installation of the panels as well as the attention to details and aesthetics of the electrical installation. Alex and his crew did a great job. In just six weeks from signing the original contract Charlene Reed was on site to coordinate the final inspection. In just a few days SDG&E gave us permission to initiate the System. The SunPower App is amazing. I can monitor the output of the solar panels on a daily/hourly basis and reflect the weekly, monthly, yearly as well as overall solar output to the grid vs our actual electrical usage. <br />We recommend Solar Tech. There are many companies offering a solar solution. We found Solar Tech to be among the best. <br /><br />Bud & Judy Swartwood <br />El Cajon, CA
