Mr Jackson | Dundee, Florida | 03/25/2025
Fast. Efficient. Honest.
So we have sat down with a few people now and Suntria is the only company who was able to answer our questions directly and were very upfront about everything. We had concerns regarding the initial cost but they had the lowest quote by far and offer the best panels on the market manufactured here in the states. I was skeptical at first but we are saving money and no more Duke bill! Thank you Suntria team.
John Doe | Kissimmee, Florida | 03/25/2025
Couldn’t be happier. Super professional and care about the consumer. Definitely recommend.
Ray Cruz | Meridian, Idaho | 03/07/2025
Broken Promises, Poor Communication, and Buyer Beware
Suntria Solar Review: Broken Promises, Poor Communication, and Buyer Beware I purchased a solar system from Suntria in March 2024, with the system going live in April. My contract clearly stated I’d see a 74% offset in energy usage; however, when I was sold the system, the salesperson claimed it would be 84% offset, which is an outright bait-and-switch tactic. The reality? I’m only seeing 30% offset—less than half of what was promised on paper and far from what the salesperson pitched. For months, I’ve jumped through every hoop they put in front of me—sending electric bills, production data, you name it. I even confirmed with Idaho Power that my bills accurately reflect solar production, which shows the system cannot deliver the offset stated in the contract. Communication with Suntria has been abysmal: Repeated requests for a solution have gone nowhere. They never connect me with management or provide direct contact information. I’ve reached out via corporate contact forms, but received no meaningful response. A customer service rep admitted the system is underproducing, then promptly stopped offering any real help. My original salesperson’s email now bounces back—so either they quit or were let go. I’m extremely frustrated and concerned they’re delaying until the system hits its one-year mark, at which point I’d lose critical leverage to have this fixed. Potential Buyers, Take Note: Double-check the size of the system you’re being sold—compare their estimates with a trusted third party or your utility company. Read every line of your contract and know exactly what happens if production promises aren’t met. Demand clear communication channels from the outset—ask for management contact info in writing. Research customer reviews (like this one) before signing any agreements. Given my experience, I cannot recommend Suntria at this time. If you’re considering solar, please proceed with caution. I’m sharing this in the hope that others avoid a similar ordeal—and that Suntria steps up to correct what’s gone wrong.
Dennis | Highlands, Texas | 03/03/2025
Horrible
Damaged our carport,lied about rebate,after install been over a week still not working
Parrish Hollingsworth | Atchison, Kansas | 03/02/2025
DO NOT UES THIS COMPANY!
The sales rep talked my parents, both in their 80s, to sign up for their service. After my dad told me about it I recommended he cancel this. When he called the company he was told he called 10 days after he signed the contract and he had to cancel within 3 days, so he was out of luck. After speaking with the head office, the contract was canceled but the salesmen came back to their house and actually told my mom to call the company back and tell them she wanted the service after call, to which she refused. The salesmen threatened numerous times telling my parents the account would be sent to a collections agency and they would have to pay $15,000. My mom asked the salesmen to leave but he wouldn't, finally she said she was going to call the police and he finally left. After this incident and reading other reviews here, it appears this company preys on elderly people.
Charles Liggins | Tuttle, Oklahoma | 02/09/2025
A very misleading company
Sold that our electric bill WOULD NOT ever be over 225 a month ever again.. we’re now paying 193 for solar and 235 (no change if not more than last year)to our original provider.. At this point we have solar panels on our roof for cosmetic purposes because they don’t produce anything.. And the 25,000 rebate we didn’t get
Lawrence Jones | Houston, Texas | 12/30/2024
HORRIBLE DO NOT INSTALL THESE TRASH PANELS
These panels are horrible and do not work. If you try and contact customer service, they will ignore you and give you the run around. DO NOT GIVE THESE CROOKS YOUR BUSINESS. My wife and I are down 4k for missed electricity productivity along with the 35k panels they installed on our roof.
Screwed | Kansas City, Missouri | 09/28/2024
No moral, low intellect and rude
They have great salespeople, they ACT knowledgeable and honest. They sold us on the promise that we would never have another electric bill once the system was in place. They had a tablet and was “reading the contract to us”. We are close to retirement and promised that we would only receive one bill for energy use and they quoted $179.00 per month. We were excited about having one set payment for the next 20+ years. We had an extremely hard time getting calls or texts returned. We contacted the financial company saying that our first payment was coming up and told them that we’re not paying for something that isn’t working. Suntria called use within a day and said that they would get someone out here right away. The agent for Suntria said that they would reimburse us for our electric bill, but insisted that we pay the first payment towards the solar panels. We made the first payment and that was another mistake on our part. Yesterday was the first time we received a full copy of the contract from Goodleap, the financing company for the solar panels. The signature on the contract isn’t even close to matching my partners, he is left handed and has a very distinctive style. We spoke with an agent from the utility company yesterday and found out that in the state of Missouri solar panel companies don’t even have to be licensed., with that said, we could install the panels ourselves! We have contacted the main company located in Arizona. We have also contacted the attorney general’s office. We also learned that they only installed enough panels to almost cover half of our electricity bill. So now we are stuck paying two bills for our electric use. This has really hurt us financially and we are now worried about our finances and has caused us so much stress. This incident alone has ruined my ability to trust anyone. They sat in our home and lied right to our faces, knowing that they were screwing us the whole time. They are truly unethical and highly corrupt people that work for Suntria. If you have had the unfortunate experience of working with them, please spread the word.
John Doe Senior | Boise, Idaho | 09/21/2024
Taking Advantage of Vulnerable Seniors
This company signed up my 85 year old parents for solar panels and financed them. My parents both have Dementia and are unfit to make decisions like this. The salesman lied to them about the costs, lied to them about what their electric bill would be, and lied on the application for financing. My parents don’t even own a computer and the salesman made an email account for them. He also had my dad sign one time on a touch pad and then he duplicated that one signature on all documents, including a Power of Attorney. My parents are so destitute that they can barely survive as it was, now their energy costs have literally doubled. They now can’t afford food or medication. On top of all of this the solar job isn’t complete. They left 2 panels sitting out where anyone could steal them and another 5 in the garage. My dad keeps trying to get a hold of them to finish the job and they don’t answer or return the calls. I just read an article in AARP where this type of thing is happening all over the country. In Florida they just put a couple in prison for this. Sunrise you ever see the movie Bee Keeper. Yours is coming!
Texas Resident | Dallas, Texas | 09/19/2024
Scam Company
Paid for a battery install deposit and have not heard back from the rep in over 2 months. Can't get anyone at the company to get back to me other than to tell me we can't cancel our battery order even though they havent provided the product promised. Listen to the scam reviews below, this company is absolute trash.
