Chris Cox | Round Lake, Illinois | 06/18/2024
Isaiah Brook ia personable and absolutely great to work with. A true professional, extremely knowledgeable. He explained the entire program, process, and benefits of going solar to get away from the ever inflating costs of buying my energy from the utility. Transparent of all available options to allow me to make the best choice for my home and family. He was very involved throughout the entire process (sales - installation) and accessible for follow-up questions.
Billy P | Highland Park, Illinois | 06/18/2024
Everything from beginning to end could not have been smoother. I was kept in the loop from day 1 and highly recommend using Tron Solar for any of your solar needs. Top notch service and would give them 12 stars if I was able to. I recommend to all I can.
Krista | Plainfield, Illinois | 02/27/2024
We used Tron solar for out install in 2019 and the system has issues. I first had contact with Andy the sales guy and he seemed knowledgeable and made us comfortable with going with the company. But after the install we were dealing with another associate Giray who didn’t know anything about solar and our system! He has since moved on and now it’s even worse as our system never reported output correctly so we get errors from our app. I don’t have anyone to work with since the original guy left and when I reach out it goes in circles. My bill for electric is now more than when we didn’t have solar! And I have to pay a loan on top of that! Definitely not happy with their job. They underpowered us and when I try and inquire about additional panel they say “well I don’t like the errors we see with your system.” Yea come fix it then! And they have now told us on 2 separate occasions that they are coming out to check the system and every time they no called, no showed!! Avoid this company and the headaches.
Tim M | Gurnee, Illinois | 01/31/2024
Great Company and Employees were Top Notch
Was very happy with the quality of the products and the installation, but working with Brian Platt as the sales rep was the best experience. Great guy, knowledgeable, very responsive and extremely helpful throughout the whole process. And the few speedbumps that came up, he was attentive and showed outstanding dedication to resolving them correctly and quickly (and I must say that Giray Emsun does amazing work and is also a great human being). Tron should retain and promote these individuals!
Derek | Glen Ellyn, Illinois | 01/25/2024
The installation crew did a really nice job. The installation looks good. The installers clearly communicated what they were going to do. It was clear they had taken the information from the electrical survey and planned the installation in advance.
E. Goodall | Matteson, Illinois | 10/12/2023
Rebate
This company gave us false information. We were told we could get $16,000 back in federal funds and rebates. Andy Beckett lied to us. When we filed our taxes we were only eligible to get only $900.00 back. They took the rebate back for the state of Illinois that was an incentive. Stay away from this company.
Peter Monachello | Minooka, Illinois | 10/05/2023
Reinstall
Brian has been nothing short of professional. His communication is second to none. He operates as if he owns the company. It’s refreshing to know companies still make customer service a priority. Thanks Brian for stepping in to handle the reinstall!
Danny | Highland Park, Illinois | 09/13/2023
Makes Sense
Just received a presentation from Tron Solar regarding solar panels on my house. Brian Platt gave a great breakdown of how it works and was able to take a complex subject and really explain all the details in an easy to understand format.
Zach | Plainfield, Illinois | 04/13/2023
Overall, I am quite pleased. Steve, my representative, was friendly and professional. The panels work as expected and look nice.
George@ West Chicago Auto Mall | West Chicago, Illinois | 01/11/2023
GREAT VALUE!
Highly recommended for all your SOLAR NEEDS! Give them a call and get an appointment to install new SOLAR ON YOUR HOUSE! GREAT VALUE! VERY PROFESSIONAL COMPANY.... DONT DELAY CALL TODAY!
