Derek W | Whitestone, New York | 07/20/2023
My solar system stopped working and now I can't get in contact with them. (Called for months and emailed them)Use another solar company if you don't want future headaches. I had issues with YSG for years, especially with the passing of permits and things related to the DOB. (Took a whole year and prob would not have been done if i did not get involved with numerous contacts to the DOB) My consumption meter stopped working a year ago and they refused to fix it, they offered to send me a check to have someone else fix it but it's been a year and still no check with multiple follow ups. Now my solar panels are no longer working and I am stuck with no support. I'm a person that never likes to leave a bad review, because i don't believe in reputation shaming. But YSG definetly deserves the 1 star. Stay away from YSG. Wish I never did business with them. NO INTEGRITY WHATSOEVER.
Nilesh Soni | Glen Oaks, New York | 07/17/2023
YSG SOLAR - you don't save anything doing business with David.
David Magid and his company YSG solar has been dragging their feet and avoiding an install of SONNEN battery for my residence. It's been 4 plus years of false promises, shady work and unqualified people trying to patch up a totally dysfunctional business. Please don't do any business with YSG solar. If there was negative rating available --- YSG SOLAR is a perfect candidate to get one.
PatrykBG | Rockaway Park, New York | 05/08/2023
No support from the installer, lies and breach of contract
Unlike many of the horrible reviews (posted literally everywhere), we actually did get our system fully installed by YSG Solar, and even with **their two years of delays (and two failures) for the electrical inspections**, I was willing to let bygones by bygones since we had a working system at the end of it all. Promises were not kept, but we didn't want to keep fighting and we thought we were set since the contract literally states that all major hardware had a 25 year labor and performance warranty from the manufacturer. How foolish we were to trust this company. Last month, our system just stopped working (no power generation at all), and after looking at the inverter (the brains of the solar system), it was very clearly a HW issue with it (literally, the inverter states "Error 18xB7 HW ERROR). So we naively thought we could get ahold of YSG Solar to work through the warranty process. However, after two weeks of constantly being ignored (through dozens of calls and multiple emails) I went straight to the inverter manufacturer, and that's when everything went from bad to worse. What we received was not a 25 year, manufacturer-warrantied, labor and performance-included system, but a 12 year parts-only inverter warranty. We've had to manually set up the RMA, and it will cost us two grand(!!!) to have someone else install the inverter. What's worse, YSGSolar still refuses to talk to us at all, and it was only after the BBB stepped in that we even got any response at all (and of course, the response was basic lies and fake "let us know how we can help" offers that they have no intention of following through with. We now have to pay that $2000, AND file for arbitration, AND deal with zero support at all, even after having been promised 25 years of peaceful power generation. They do not follow through with any of their promises, and after reading everything else others have stated, I find it an unexpected blessing that at least we're not in a worse state. In the end, the only nice thing I could say at this point is that if I could rate them negative stars, I would probably still only rate them zero stars instead of negative, but that's only because we got lucky and somehow our system actually got completed. But their false promises and lack of support will screw you over if you use YSGSolar, so don't. Save your money and go with another installer.
Ivelisse | Flushing, New York | 02/19/2023
I got ysg to install my Lg solar panels about a year ago. I have no complaints what so ever and I highly recommend to any one who would like to save on their electrical bill. The customer service was very efficient and professional from start to finish.
Steven Torres | Flushing, New York | 02/13/2023
You Save Green solar has been the best choice I made. The Installation process was smooth. The staff was very respectful and very professional. I Highly recommend them if you want to save green.
Oliver | Ridgewood, New York | 02/01/2023
YSG is so efficient; cost friendly and environmentally friendly. So easy to install also! I am looking forward to more business with them in the future!
Jasmin | Arverne, New York | 01/27/2023
I purchased the REC solar panel for my home in Queens back in July and I DO NOT regret my decision at all. I have not had any issues with the equipment or installment. It has been the best money I ever spent. They were affordable and beat competitor prices.
Ronald Huarotte | Brooklyn, New York | 01/27/2023
The Panasonic Solar is amazing
I Recently purchased the Panasonic Solar and the work that was done was outstanding . I am very pleased with the process and the money i saved with their offer . The construction was quick and simple with no issues whatsoever . Saving Energy never felt so good
Dillman Bonilla | Ozone Park, New York | 01/27/2023
YSG DELIVERS
Their customer service is top notch, staff is extra friendly, overall I highly recommend....
Tay | Brooklyn, New York | 01/26/2023
YSG solar did some work for me in Brooklyn and I must say I was extremely pleased with work and professionalism. The process was easy, simple & efficient. I would definitely be using them for any further work in the near future.
