Mac | Grants Pass, Oregon | 07/23/2023
Solar Panel process and install
BlueSky Solar did a great job in installing my solar panels, even though there were a few delays in the beginning. After signing up with the original salesman for solar panels, there was a wait, little communication and some confusion. The reason for this was because the salesman stopped working for the company and the accounts that he had were "lost" for a while. Another sales rep finally got ahold of me and proceeded with the process. She made everything right and I was satisfied. The installers were friendly, on-time, fast and knowledgeable. Overall, the experience was great, I love my solar panels and I even recommended a friend. Thank you Blue Sky Solar!
JB | Roseburg, Oregon | 05/02/2023
Poor communication, unreasonable delays, Utah Company
Despite the Springfield, Oregon storefront, Blue Sky Solar is not a local company. They are based in Utah and contract out for everything, not always to Oregon companies. We began the process for panels and battery storage in early March of 2022. It is now May of 2023. All seemed wonderful at first. It became one thing after another. We still have no panels on the roof. The latest issue, a Lyon recall that stretched into months, was outside their control, but the recalled part (inverter, not the battery) was misrepresented by them, and they did nothing to problem-solve it, mostly ignoring our calls. As in prior issues (unfamiliarity with local building codes, etc), we finally did our own research speaking directly to Lyon, then Generac, ourselves to find out what the recall was really for (Blue Sky had misrepresented the issue) and we also researched possible options. After informing Blue Sky we were not willing to wait any longer, that we were switching to Generac, we ordered the batteries, inverter and install supplies directly from Generac for half the quote offered by Blue Sky. The batteries came with 2 weeks. Over a month later, we are STILL WAITING for an install date. Our advice, find a truly local company (not one who uses simply a storefront-none of the Blue Sky people we have communicated with for our job are actually in Oregon) and a company who does their own work here in Oregon and is knowledgeable about Oregon code. We have done a lot of home remodel. There are always unexpected issues. But this company is rock bottom in their ability/willingness to communicate through and problem solve them. Hope the install goes well-when they get to it.
Rick Green | Bandon, Oregon | 04/20/2023
Good Experience
My experience with Blue Sky Solar was positive from the start. From the first call to assess my situation to the final installation everything was explained fully and clearly. All the personnel involved along the way were very professional, patient and knowledgeable about the product and the installation process. The only frustrating part was the coordination between the company, the county and the power utility. But I guess some of this is unavoidable when dealing with bureaucracies. All in all a very good experience.
Guy Logsdon | Coos Bay, OR | 04/05/2023
From the very beginning BlueSky Solar explained everything about the process. I'm impressed with the quality of the product and the implementation. I recommend BlueSky Solar.
Dan McCleery | Bend, Oregon | 03/28/2023
1st Time Solar purchaser
From the start to where we are now in the process. I would give you all 4.8 stars out of 5!! Bravo. Had a few communications issues once the sale had been made. That being said, once Michele Lunt stepped in as our Customer experience rep. She has taken it to a whole other level. She has been the bomb!!!
Oliver Brown | Fall Creek, Oregon | 03/16/2023
Not for Oregon
Where to start. It would take a book to describe my experience with this company. Like a used car dealership, the salesperson is slick and "knows" all the right things to say. That's about the best thing this company offers. I spent a year researching solar, so part of the bad experience is of my doing. Once the salesperson gets you onboard, the clown show begins. I have been in charge of multi-million dollar projects, and the project management for this company is non-existent. The design "team" neglected to follow rules required in Oregon, specifically the 8" minimum from the peak for installation, the design did not fit the actual installation, and the placement of the control and cutoff components serve their interest to do it fast and max profit, not based on what's best for the customer. I ended up with the control box and cutoff switch on the front of my house, primarily because it was inconvenient to place it say, inside the carport where it would be sheltered. I expected the company would advocate and make suggestions on my behalf, not so. Do not expect good communication, or timely response. From the project standpoint, I was assigned a college student, who it seems did this on the side after his classes. Therefore, trying to get any timely response during the day was impossible. The company's understanding of Oregon rebate requirements is the side show to the clown show. I had to correct the boiler plate rebate for "Pacific Power", which is not my utility, get the ODOE rebate and local utility rebate straightened out on my own. These are things that I expected I paid for though this company. Their "local presence" is a unmanned storefront in Springfield, Oregon. They are based in Utah. Since the installation completed, not withstanding the rebate issue, I have had 3 microinverter problems, components not installed, and so far, no contact from the "senior project manager" about my current issue. I'm sure, if you inquire about the negative reviews, you will be told by their salesperson that they were unaware, and would make sure they remedy the issue immediately...this is just to get your sale. I don't expect quality service from them specifically, but so far, the technician handling the calls has been superb...he is not a Blue Sky Solar employee. I'm posting this after giving the company ample opportunity to respond to my issues in a timely manner, actually initiate follow up service on their own without me having to prod them continuously. They will probably say I'm just a disgruntled customer that they tried to do "everything they could" to satisfy me. Believe what you want. This company, no matter what the overall review ratings are, is not a good one for Oregon. They should stay in Utah.
TR | Eugene, Oregon | 03/06/2023
Swell!
Great installation. Worked hard and long to get it all in by the end of the day.
Loves | Oakland, Oregon | 02/17/2023
Looks good and is working fine
I like that they put a lot of thought into placement of my panels. Felt like they wanted me to have a successful experience.
Tyler Crosby | Ogden, Utah | 02/17/2023
Best Solar Company
Blue Sky Solar was amazing to work with. We got multiple bids and they were the best price by far. From Todd in sales, to Sammi and Megan helping with the onboarding and answering all my questions, Logan to helping manage the project, and Michelle helping after installation, everything went great. If you're considering going solar, definitely recommend giving Blue Sky a try!
