Kelly L | Temecula, California | 04/04/2024
Professional and capable solar installation company
SunLux did a great job with the solar panel planning and installation process. Their people were pleasant and capable. The system has just been turned on and is operational. It did take a few months to get final approval from SunPower who is our ultimate panel provider for service, however, SunLux did their part and hopefully, the number of panels installed will serve my family well going forward.
Tom Telford | Claremont, California | 01/22/2024
Real Estate Broker
Yeah, I contacted Sunlux and signed a contract back in November 2022 Reason I discovered Sunlux is from the house whisperer Dean Sharp Although the process took quite a while, we finally got permission to operate today. From the original salesperson, Mike Valencia to the installers and finally the operations manager I have to give a shout out to Gabriel Benko who I firmly believe if it wasn’t for him, we would not be completed. Gabriel was instrumental in fighting constantly with SCE getting our final permission to operate. Gabriel responded to my emails always less than five minutes which is unbelievable! He is truly an asset to Sunlux! I am a real estate broker in our area and have a lot of clients that would be interested in solar, and/or battery backup systems and would highly recommend Sunlux! Especially if Gabriel would be somewhat involved as I know, my clients would be very well taken care of! Tom Telford (GRI) (CG-REP) Broker Telford Real Estate Inc.& Nancy Telford (GRI) (CG-REP) Broker Associate Telford Real Estate
Bridget Lapira | San Diego, California | 12/26/2023
Very well pleased
I just completed a solar system installation by Sunlux, and could not be more pleased. From my first meeting with Don, until the day it was turned on, things ran smoothly. I would like to commend our project manager, Shawna, who always answered my numerous emails promptly and professionally. She was adept at interacting with the HOA and the City, as well as SDG&E, which made things move along efficiently. I am most grateful to her. We are looking forward to many years of solar power with Sunlux.
Alex W | Cerritos, California | 11/18/2023
Very good experience to work with the Sunlux team. Very communicative and professional.
victor | Vista, California | 10/10/2023
customers service was excellent...from all the staff that we had the pleasure to deal with. all were very friendly and helpful.
Richard N | Santee, California | 09/25/2023
No power
My system was installed around 4 years ago. I upgraded and added 5 panels last year. Just had a $550 bill and a projected this month bill of another $500+ and after multiple emails, calls and service tickets over the past two weeks still no call or care to have someone come and look at it and fix it. They only seem to care about install and after that they just don't care.
Jimmy | San Jose, California | 08/21/2023
Solar system lost 60% of it's generation in just 3 years. Sunlux has been completely unresponsive with support. I can't even get anyone to come out and look at my system.
JOHN COLE | Phelan, California | 08/16/2023
Poor workmanship on my service panel installer said that the next guy would solve the issue issue not solved and non responsive after final inspection still no ability to monitor the system and no communication
Norma Sifuentes | Garden Grove, California | 08/07/2023
Thank you, Sunlux
Just want to say that Shawna was extremely helpful throughout this entire process. Shawna constantly answered all our questions and provided us with all the information we requested and I have to add, did it with a smile. Shawna never acted like we were bothering her. I must’ve called 50 times with questions .The entire team at SUNLUX was very professional. I recommend Sunlux if you’re getting Solar.
Rick Stevens | Newport Beach, California | 07/31/2023
Easy, Smooth and Problem Free
Excellent walk through on the process by the estimation team. The installation was less than a day, once permits from the city had come through and the crew were really nice, courteous and seemed to like my dog (she likes to supervise). Clean and well-done installation. I thought the engraved likeness of the house with the solar arrays that was installed on the panel was a nice touch! Berlyn was excellent in keeping us up to date on what was going on and getting all of the paperwork sorted out and the permits in order. Kudos to Berlyn! Thank You!
