MARIA PAGAN | Palmer, Puerto Rico | 11/01/2024
No los recomiendo
Lamentablemente instale en mi residencia un sistema solar el cual me a traido problemas, estaba pagando un promedio de $180 dolares a $200 dolares mensuales, intale un sistema de placas solares y me informaron que iba a pagar $233 mensuales y ahora se me a aumentado la factura porque tambien le estoy pagando a LUMA, ESTOY PAGANDO UN PROMEDIO DE APPROX, 300.00. Llame a la oficinas luego de comenzar a pagar, facuturacion doble, y lo que me contestaron fue, que instale mas placas solares que ellos no tienen que ver nada con eso. No entiendo la falta de palabra que tiene la compañia que las instalo, no tengo ni un solo equipo nuevo en mi casa, no e usando mas de lo que usaba antes y no rinden provecho, me arrepiento de haber tomado la decision de instalar un sistema solar, el cual si funciona cuando no hay luz, pero no resuelve el dolor economico, lo complica, No quiero saber de WindmarHomes y tampoco los recomiendo Gracias por leerlo Maria de L. Pagan
Ingrid | Dorado, Puerto Rico | 10/19/2024
Horrible
8 months without producing solar power. Have had 6 visits and when they leave the system lasts less than 12 hours working. I have two systems and neither work accordingly. They sell the system, get the money and then blame Sunnova and can not or will not help.
Felipe castro | Las Piedras, Puerto Rico | 08/08/2024
My experience with windmart is a very bad one,I had a sales person came to my my house and sold me an anker solar battery, she lie to me from the beginning to the end,she told me the battery will last 3 days on a charge,not true, she told me that I will only be paying 3% interest on the loan,another lie.I feel I was ripped off because I seen the exact battery online for half of the price they charge me, I try contacting customer support, they said they were going to start working on the case and never heard from them again, I will be filling a formal complaint with the state attorney and consumer protection agency,please don't buy anything from this liers
Angel Alvarado | Salinas, Puerto Rico | 12/11/2023
alvarado
Very Bad Experience Customer Service Employees Very Rude When i Try To explain My Problem They Telling Me The System is 100% operational for 3 Months in aRow My bill is 4$then jump T40$ and they cant explein that the is my fall
JOSE MARTI | Arecibo, Puerto Rico | 12/06/2023
I stold wildmar home system on April them every thing was working but started giving problems that solar panels were not able to make energy to the power wall the home it working with the electricity from luma energy we call Willmar solar and there are not doing anything will not recommend this company there good to charge but to do service on the house there are terrible I am paying luma energy like don't have a solar panels wildmar home system in the house and paying Willmar company also a bill that why paying regular bill also paying a solar company now it is too bill not one do not get a solar system with wildmar home company to put solar panels in your home is terrible to communicate with someone when some one answered they create tickets but no resolution they're excuse is that they are very buissy I had created 7 tickets and no one had come yet I do not recommend to no one.
Erik C. | Miami, Florida | 09/23/2021
Fantastic design and installation from A to Z!
Last year, I went through my share of bad experiences with over-priced solar middlemen and unstable companies that wouldn't deliver. That was until my rep Bryan Parra introduced me to WindMar Home. He guided me with expertise through the exact design I wanted. It was the best and least expensive of my many estimates. I signed up and in no time Bryan accompanied me through the process as WindMar Home pulled the necessary permits and set up the installation date during the heat of the pandemic. All I had to do was open my garage door for them, for an efficient no-contact installation. The first day, they installed the tracks on my roof and prepared the electrical connections. The second day, they delivered and installed my solar panels, Tesla PowerWall II battery, and the different control boxes. And the third day, they handled final inspections via video phone calls, tested and turned the system on. That's it! No-contact and no-hassle installation, even though they were always masked and very professional. At the end of the year, I got my 26% federal tax credit when I filed my taxes. I installed an 8 Kw system and my electric bill went down from $350 to $79 a month. Now I'm adding LED lighting and an EnergyStar hybrid water heater to stretch out my efficiency even more. Everything that Bryan told me was absolutely true and exact, and WindMar Home followed through like no other company could. Most highly recommended. A+++
Vera | Saint Cloud, Florida | 08/14/2021
Installers left a nail on my pool screen.
Left nail on my screen. Lied to me about price and tax credit. Poor service. Monitoring system is non-existant. We are not saving anything. I wish I could have them take their system and return my money.
Ferdinand SANYET | Eagle Lake, Florida | 07/29/2021
BAD SERVICE.
Service is the most important thing after so much investment. WATCH OUT. BAD SERVICE.
Jesus A Rodriguez | Kissimmee, Florida | 04/12/2021
Empreza inresponsable
Llevo casi 5 meses para que resuelvan un problema llegan supuestamente a resolver y no lo resuelven muy decepcionado de esa empresa no la recomiendo a nadie<br /><br />Translation: <br />It took almost 5 months for them to solve a problem, they supposedly come to solve it and they do not solve it, very disappointed in that company, I do not recommend it to anyone
Sandra Soto Bayó | San Juan, Puerto Rico | 05/13/2020
I don't recommend this company
I contracted this service over 3 months ago and still haven't heard from them. Customer support is horrible. I have to keep following up on my case and they say that will visit my house, but never do it.
